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[posted 07/13/12]
Crystal Management S.A.
Specializing in Real Estate Management
Is seeking a Maintenance Manager
For a position in Luxembourg City, Luxembourg
Job Description:
Delivering effective service levels, and acting as the Company Property Management representative towards Lessees and Developer clients as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained. To include building and maintaining working relationships with the committee of any Residents Association / RMC, RTM Co and attending their meetings as appropriate.
Effective supervision of all Concierge and ancillary staff including recruitment, training, control of rotas (within statutory working limits) monitoring of ongoing performance (including an annual review), administration of leave / pay / benefits, and disciplinary and grievance - including night and weekend attendance on a regular basis for contact and audit of staff on unsocial shift patterns.
Direct liaison and communication (ensuring high levels of customer service) with residents, identifying areas of concern, issuing correspondence (on behalf of Peverel OM) and resolving day to day management and maintenance matters.
Ensuring all Health & Safety obligations and Duty of Care are met effectively, and that all routine checks are in place and carried out (to include regular auditing).
The monitoring and supervision of any authorised contractors instructed to carry out works on and around the Development, authorisation of payment, and conflict resolution. Including authorisation of instructions and invoices as appropriate.
Provision of effective response to emergency queries out of normal office hours to include attending site if appropriate.
Completion of monthly site inspection reports maintaining the appropriate records.
Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts.
Preparation and presentation of bi-monthly financial summary reports.
To carry out other items as instructed and directed by the Property Manager, or as may be required.
Email resume to: kucherova@crystal-management.lu
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