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[posted 12/23/10]
National Shopping Service Network, LLC
 Specializing in Customer Service
Is seeking Customer Service Representatives
For positions in:
 Los Angeles, California, USA
Miami, Florida, USA
New York, New York, USA
Job Description:
We are seeking Call Center Customer Service Representatives. Call Center
Customer Service Representatives are responsible for:
Answering inbound customer calls related to billing, account maintenance, customer service questions, requests for service, etc. Placing outbound calls to customers. Resolving account service issues and responding to customer inquiries promptly and effectively. Identifying customer needs to effectively answer questions, resolve issues or direct to appropriate department. Accurately enter data into computer system. To be considered you need to meet the following requirements:
High School Diploma or GED (AT LEAST)
No experience needed.
Excellent verbal and written communication skills.
Strong analytical and problem solving skills.
Weekend and evening availability for some positions.
Excellent customer service skills.
Status: Full-time, Part-time.
$19 an hour to start.
If you are:
 Intelligent and Commonsensical;
Amazingly customer service oriented with the ability to handle heavy phone volume;
Expert at Microsoft Office;
Fast learner with a great memory;
Hard worker who is always eager to take on new tasks and projects;
A multi-tasker;
Able to follow instructions.
SUMMARY OF BENEFITS:
1. Medical, Dental, Prescription, Life and Long-Term Care Insurance Plans after 30 days
2. Generous 401(k) company contribution & Stock Purchase Plan after 30 days
3. Vacation & Holiday Pay
4. $19 per hour
Email resume: mailto:frederickparker2@aol.com
On the web: http://www.mysteryshopper.net/
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